Our not so great experience with Imagen ai

I recently saw they had rolled out their unlimited plan and got excited as it would definitely fit well into our plans to grab it and pay for the total upfront, so I put in a request on their website to try to get more info about upgrading and i was directed to do a google meets chat with them this morning. I got on a conference call with their rep today and they told me I didn’t qualify because we’re a husband and wife team. They instead tried to offer me a special custom plan for 85k edits for the year as well as image straightening included for around $4250 for the year which was significantly higher than the plan I was originally interested in (around $1300) and was higher than my entire editing bill for last year (and also didn’t include culling and that would be an additional charge) They also stated that they are based in Israel and that’s why it’s difficult to get into contact with anyone outside of their ai chat or email.

Overall It felt like bait and switch to get me on a google meet chat to pitch me a much higher package than I wanted. Not a fan of that.